Terms and Conditions at LuckyWave
Last Updated: 17.09.2024
1. General Terms and Conditions
1.1 These Terms and Conditions take effect on 07.09.2023. By using this LuckyWave, you confirm that you have read and agree to the Terms and Conditions outlined herein.
2. Changes to Terms and Conditions
2.1 The Company may revise these Terms and Conditions as necessary. Players will be notified of significant changes when feasible. However, we recommend regularly checking this page for updates.
3. Eligibility to Play
3.1 Users from the following countries (“Restricted Countries”) are not permitted to deposit or participate in real-money games: USA, Malta, Georgia, Poland, Belarus, and Russia.
3.2 Only players who are 18 years or older, or meet the legal age requirement in their jurisdiction for online gambling, are eligible to play. Players are responsible for checking their local laws regarding online gambling. The Company reserves the right to request proof of age and restrict access to those who do not meet this requirement.
4. Accepted Currencies
4.1 LuckyWave Casino supports EUR and GBP for transactions.
4.2 The minimum deposit is 20 EUR/GBP.
5. Fees and Taxes
5.1 Players are responsible for paying any taxes and fees applicable to their winnings as per their jurisdiction. If a player deposits but does not place bets, the Company may charge fees if a withdrawal is requested.
6. Game Rules
6.1 By using the website, players confirm their understanding of the game rules. Players are also encouraged to review the payout percentages for each game, as they are responsible for knowing them.
7. Disclaimer of Liabilities
7.1 Players acknowledge that gambling may result in financial loss. The Company is not liable for any losses incurred from the use of the website.
7.2 While the Company takes steps to protect personal data, it is not responsible for how third parties, such as affiliates or software providers, handle this information. Their data handling is subject to their own privacy policies.
7.3 The Company is not responsible for any technical issues that may impact access to the website or gameplay, including hardware, software, or internet connection failures.
8. Account Usage
8.1 Players may only create one account. Multiple accounts by the same player can result in account suspension and forfeiture of winnings. Accounts are for personal use only and must not be used for commercial purposes.
8.2 Players must confirm that they are not using VPN services.
8.3 If multiple accounts are detected through overlapping IP addresses, the Company reserves the right to suspend accounts and confiscate funds.
8.4 The Company’s decision regarding account suspension due to IP address overlap is final.
8.5 Players must provide requested documents within the specified time. Failure to do so may result in account closure and confiscation of funds.
8.6 The Company reserves the right to verify documents at any time.
8.7 Players are responsible for the accuracy of the documents provided. Inconsistencies may result in account closure and confiscation of funds.
9. Anti-Fraud Policy
9.1 The Company reserves the right to verify identity before processing withdrawals. If fraudulent personal data is provided, the player’s account may be terminated, and actions reported to regulatory bodies.
9.2 The Company has a zero-tolerance policy for fraud. Suspicious activities such as collusion, using unfair strategies, chargebacks, or providing forged documents may result in account termination and suspension of payouts.
9.3 Players found engaging in advantage play will have their bonuses and winnings voided.
9.4 The Company reserves the right to withhold payments if evidence of system manipulation is found.
9.5 Players are encouraged to report any software errors or issues, as failure to do so may result in compensation claims for any costs incurred.
9.6 The Company reserves the right to close accounts associated with replaceable Bitcoin transactions.
9.7 Deposits must be wagered at least once before withdrawals are processed. Players who are suspected of money laundering may be required to wager deposits three times.
9.8 The Company requires verification documents to be provided in Latin or Cyrillic characters. If not possible, video verification may be requested.
9.9 The Company is not a financial institution and does not offer interest or conversion services.
10. Deposits
10.1 Players should contact support to inquire about payment methods best suited for their country.
10.2 The minimum deposit is 20 EUR/GBP.
10.3 Deposits must be made using payment methods registered in the player’s name. The Company will return deposits made from third-party accounts and may confiscate winnings.
11. Withdrawal Policy
11.1 The minimum withdrawal is 20 EUR/GBP.
11.2 If bets placed after the most recent deposit are less than 3x the deposit amount, the Company may charge transaction fees for processing withdrawals.
11.3 Players may be asked to verify their identity before processing withdrawals.
11.4 Weekly withdrawal limits are 3,000 EUR/GBP, with monthly limits of 15,000 EUR/GBP, reset on the 1st of each month.
11.5 Players who have deposited over 2,500 EUR/GBP can withdraw up to 5,000 EUR/GBP weekly and 20,000 EUR/GBP monthly.
11.6 Players with over 30,000 EUR/GBP in lifetime deposits can withdraw up to 7,500 EUR/GBP weekly and 30,000 EUR/GBP monthly.
11.7 Players with lifetime deposits over 100,000 EUR/GBP may withdraw up to 20,000 EUR/GBP weekly and 120,000 EUR/GBP monthly.
11.8 The Company cannot guarantee successful payment processing for all countries.
11.9 If a player’s weekly and monthly bet amounts are below certain thresholds, the withdrawal limit may be reduced.
12. Dormant Accounts
12.1 Accounts that are inactive for 90 days will be considered dormant and may be closed. Players may contact support to reactivate dormant accounts.
13. Detection of Gambling Addiction
13.1 The Company monitors signs of gambling addiction and reserves the right to close accounts displaying signs of problematic gambling.
13.2 Signs of addiction may include excessive gambling, frequent large deposits, or requests for increased limits.
